OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
205 ratings and 70 comments received in the last 90 days.
08 July 2022
Extremely satisfied ,the whole process managed professionally at all times .
07 July 2022
Salesperson exceptional good at reading customer reactions and requirements. Faultless process.
05 July 2022
Good service, Chard Heasler was an excellent salesperson very helpful and very professional.
30 June 2022
Although delivery was late but i was kept informed . Even offered alternative
27 June 2022
Very simple process excellent follow up service
26 June 2022
Gerry Lane was most helpful in securing the car I preferred and kept me updated throughout the process.
24 June 2022
Gary Allan at Sytner BMW Tring was great. Kept me informed throughout the whole process, provided citnow videos etc. No hard sell but demonstrated that he wanted to do a fair deal. Did what he said he was going to do. Simple and straightforward.
23 June 2022
Product is of outstanding quality
21 June 2022
Car arrived sooner than expected and was beautifully prepared for handover.
19 July 2022
Good service
18 July 2022
Efficient booking, responsive reception at Sytner, explanation of outcomes.
18 July 2022
The service was completed on time and I was kept informed of progress.
18 July 2022
Wanted to wait until service was completed but no slots available. Otherwise fine
16 July 2022
The service was completed as described and on time.
16 July 2022
Very helpful team always find the way to resolve problem with the car,Highly recommended to everyone ??
16 July 2022
Very satisfied as staff where friendly and helpful
15 July 2022
Car all ok
11 July 2022
Chard handled the transition from Josh very well. I am very happy with how he handled it and how professional he was. He went the extra mile.
10 July 2022
The video presentation was awesome.
14 July 2022
Jason did a excellent handover that we will always remember. He will also be sending some BMW gifts in the post which we really appreciate and makes us feel valued as customers. From the moment we ordered the car we felt like we were in safe hands.