OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
201 ratings and 114 comments received in the last 90 days.
09 July 2025
With hindsight I would have wished for the following:- Firstly, discussions and aggreement on the cost of the vehicle be followed by presentation of a completed order form. Secondly, once I decided to use BMW finance the agreement detail presented ..
03 July 2025
I was extremely satisfied with my experience at the BMW Centre during the purchase and delivery of my new car. From the moment I walked in, the staff were welcoming, professional, and attentive. They took the time to answer all my questions.
17 June 2025
Car arrived very promptly - sales exec was extremely helpful
10 June 2025
The sales rep was very helpful
02 June 2025
On time and very good service and hoping the same after sales.
29 May 2025
Fast, efficient delivery
26 May 2025
Friendly and professional
09 May 2025
Excellent service from Matt Haynes and colleagues (Kevin, Louise, etc). After-sales advice from Matt Haynes and Phil Barrett was excellent. I've might have dropped one star only because centre is very busy which can lead to long waits.
06 May 2025
The showroom was superb
23 July 2025
Reasonable price and carried out by a service technician that i can trust
22 July 2025
Everything done as planned.
22 July 2025
ept up to date with issues as they arose, and agreed solutions
21 July 2025
It was great and the reason why I would return to Sytner Tring. Guv is a great account manager, and teh holes service team are great.
21 July 2025
See previous answer
21 July 2025
Staff are always very welcoming, friendly and helpful! I live in High Wycombe but prefer Sytner Tring for any work that needs to be carried out on my vehicle due to brilliant customer service!
21 July 2025
As above.
20 July 2025
Super staff and great service
20 July 2025
Efficient, potential costs of replacement shock absorber as quoted was high!
17 July 2025
The booking was estimated by you to take between 1 and 1 1/2 houts. I sat and waited 3 hours.. There was no exclamation and no problems found in doing the MOT task.
09 July 2025
Doing business with the BMW Centre is a pleasure. The staff are a pleasure to spend time with, and the premises are perfectly comfortable.